We are pleased to announce that Ricoh Discovery has earned the 2017 Platinum Partner Award. This award recognizes Ricoh’s dedication and commitment to excellence in litigation support hosting and services.By presenting this award to Ricoh Discovery, iCONECT recognizes that Ricoh continues to provide an outstanding eDiscovery experience for its clients . Partners were evaluated in such areas as contribution to product vision, customer service, engagement with clients to expand eDiscovery knowledge, and joint marketing. iCONECT partners must also meet requirements for product knowledge, administrator certifications, duration as a hosting partner and size of installation to qualify. Platinum level awards, such as that presented to Ricoh, are granted to companies that have made additional investments in staff, infrastructure and customer engagement. Ricoh recently upgraded to iCONECT-XERA v7.5 to incorporate the most recent innovations into its offering.
“For the second year now, Ricoh has achieved the Platinum Partner distinction,” shared Ian Campbell, CEO and Founder of iCONECT. “This reflects their commitment to provide the highest level of technology and service to clients. We are pleased that Ricoh has chosen to support the iCONECT-XERA eDiscovery Review Platform as their eDiscovery software and look forward to an ongoing partnership.”
For information on the Ricoh/iCONECT partnership, visit the partner page.
For more information about iCONECT-XERA, please visit www.iCONECT.com/xera
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