Olivia Cain

Our moderator extraordinaire, Olivia Cain, has worked at iCONECT for 10+years. As the technical trainer and an XERA expert, she loves a challenge and finding ways to make document review easier for users. She believes something new is learned every day, and is always up for all things eDiscovery, a cold beer and a good laugh. ​ If there are any review problems that leave you confounded, get in touch with her at iconectxpertsblog@iconect.com, and look for some ideas in our next blog posts!

Recent Posts

PICNICs

One of my favorite scenes in Big Top Pee Wee is when Pee Wee and Winnie have a picnic, and Winnie makes Pee Wee’s “favorite” food – no, not fried chicken but… egg salad (which I love, but Pee Wee does not). I especially love when Pee Wee tosses...

Tell Me Something I Didn't Know - Customize

Wouldn’t we all love to have “Magic Screen” (cousin to Magic Johnson) so we could do all kinds of things instantly, like creating a snow sleigh for Magic and Pee-wee to ride.  Although Magic Screen and Chairy (a chair that gives out hugs) are...

Something You Didn't Know - Shortcuts

I am a foster parent, and I have a 4- and 5-year-old living with me right now. They are siblings, who are smart and kind, and they are learning a ton in kindergarten. My least favorite phrase from them was “I know that”, but now it is “Tell me...

Giving Back

This year we decided as an organization to support a family, to help them make the holidays special for their children. There is an organization called Life*Spin in our town that helps Low Income Sole Support families. This is a wonderful...

Stretch Marks

The title of this blog is important to keep in mind as you read this post. I purposely used Stretch Marks because with the right maintenance and dedication, they go away. This is how I feel about what’s happening at iCONECT. We are going to have...

TAR is the Netflix of eDiscovery

I truly understand the hesitance when it comes to Predictive Review (Predictive Coding), and maybe that’s because I am a Gen-Xer who grew up with Pac-Man and Donkey Kong. It took me a while to wrap my brain around a computer (or a smartphone or...

(e)Discover What You Don’t Know with Data Clustering (part 2)

In my last post, I looked at data clustering in iCONECT XERA as a quick way for analytics to find the important data that you know to look for in ever-expanding eDiscovery datasets. Let’s look at ways to find those hidden gems.

(e)Discover What You Don’t Know with Data Clustering

How many times have you thought “I didn’t know that?” Maybe you’ve thought this after hearing the answers to Jeopardy questions (yes, even the kid version in some cases) or after finding out what makes a craft beer bitter. I have asked this...

Avoiding Sleepless Nights

I have worked at iCONECT for over 10 years. That is a long time in any industry, but in this industry it is a miracle really. In my time here I cannot tell you how many panicked calls we’ve received where a delete (tag, panel, user) was performed...

Mass Actions: XERA's Power Tools

I am not sure about you, but I am just ‘kinda’ handy. I can hang a picture, assemble IKEA furniture with over 200 pieces using the tiny Allen key they give you, plus a hammer and a screwdriver. I have managed to clear a clogged toilet and...

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