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iCONECT Xperts

Olivia Cain

Our moderator extraordinaire, Olivia Cain, has worked at iCONECT for 10+years. As the technical trainer and an XERA expert, she loves a challenge and finding ways to make document review easier for users. She believes something new is learned every day, and is always up for all things eDiscovery, a cold beer and a good laugh. ​ If there are any review problems that leave you confounded, get in touch with her at iconectxpertsblog@iconect.com, and look for some ideas in our next blog posts!

Recent Posts

Springtime

The weather is a bit more predictable, my winter tires are coming off, and the NHL playoffs have started so I know what time of year it is: it’s SPRING.

For me, spring has always meant a new beginning, whether it was my parents opening our backyard...

Where's Your Flair

Office Space is a funny movie, so if you have a spare 2 hours and need a laugh, it is worth the watch! I think there is a character or two that we can all relate to, and if not, we likely can see some similarities to individuals we have encountered...

The Happy Path

Before I start this post know that I love technology and understand how it has made things easier for most of us most of the time. But I worry that we are barreling towards a world where the only option is “self-serve” and it frightens me a bit,...

Cheat Sheets

When I was in high school and college there would always be one class where the teacher would let you bring in a “cheat sheet”. I would spend hours writing it out in the tiniest handwriting, cramming it full of what I thought was going to be on the...

Online Learning

I was recently asked by a colleague what I like better: teaching online or in-person, and my thoughts on self-paced learning. Here are my unfiltered thoughts…

A Good Referral

I bought a hot tub this spring, and I would spend my whole day in it if that were a possibility. Buying it was simple: I did some research, checked a few out, and found what I was looking for. Since then, I needed a concrete patio put in, someone to...

Room to grow, change and improve with the acquisition of ayfie

I think the debate of whether it is better to rent than to own has been decided. For me I have been a homeowner for most of my adult life, and while it comes with its challenges, everything under the roof is mine and open for improvement. From a new...

Introducing Marcus Murphy!

I would like to introduce to you our newest Technical Support team member: Marcus Murphy.

iCONECT 2020 Feature of the Year Award - WINNER

The iCONECT Feature of the Year winner is...

iCONECT 2020 Feature of the Year Award - Day 3

My award show continues with the final 3 nominees for the iCONECT Feature of the Year:

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