--- title: iCONECT Xperts | Olivia Cain description: "Our moderator extraordinaire, Olivia Cain, has worked at iCONECT for 10+years. As the technical trainer and an XERA expert, she loves a challenge and finding ways to make document review easier for users. She believes something new is learned every day, and is always up for all things eDiscovery, a cold beer and a good laugh.\n​\nIf there are any review problems that leave you confounded, get in touch with her at iconectxpertsblog@iconect.com, and look for some ideas in our next blog posts!" --- [![](https://blog.iconect.com/hubfs/Iconect%20April%202017%20Theme/images/logo_iconect.png)](http://www.iconect.com/) [![iCONECT Home](https://blog.iconect.com/hubfs/Iconect%20April%202017%20Theme/images/logo_iconect.png)](http://www.iconect.com/) - SOLUTIONS - [Review](https://www.iconect.com/review/) - [Privacy](https://www.iconect.com/privacy/) - [Analytics](https://www.iconect.com/analytics-2/) - [Video](https://www.iconect.com/video/) - [iCONECT SaaS](https://www.iconect.com/saas/) - INDUSTRY - [Law Firm](https://www.iconect.com/law-firm/) - [Public Sector](https://www.iconect.com/public-sector/) - [Corporations](https://www.iconect.com/corporations/) - [Public Safety](https://www.iconect.com/public-safety/) - [Vendors](https://www.iconect.com/vendors/) - PARTNERS - [LSP Hosting Partners](https://www.iconect.com/lsp-hosting-partners/) - [Technology Partner](https://www.iconect.com/technology-partners/) - [NetworX Partner](https://www.iconect.com/networx-partners/) - [How to become an iCONECT Partner](https://www.iconect.com/vendors/) - RESOURCES - [Case Studies](https://www.iconect.com/case-studies/) - [Reviews](https://www.iconect.com/reviews/) - [WeCONECT Podcast](https://www.iconect.com/weconect-podcast/) - [iCONECT Xperts Blog](https://www.iconect.com/resources/iconect-blog/) - [Feature Request](https://www.iconect.com/training-support/feature-request/) - [iCONECT Learning and Certifications](https://www.iconect.com/iconect-learning-certifications/) - [NetworX Certifications](https://www.iconect.com/training-support/networx-certification-2/) - [Education Program](https://www.iconect.com/resources/education-program/) - [JFK Documents](https://www.iconect.com/jfk-documents/) - [Contact Support](https://www.iconect.com/training-support/live-support/) - [All Resources](https://www.iconect.com/training-support/live-support/) - COMPANY - [About Us](https://www.iconect.com/company/about-us/) - [Press Release](https://www.iconect.com/news-events/press-releases/) - [In The News](https://www.iconect.com/news-events/in-the-news/) - [Events](https://www.iconect.com/news-events/upcoming-events/) - [Management Team](https://www.iconect.com/company/management-team/) - [Branding](https://www.iconect.com/company/iconect-branding/) - [Our Office](https://www.iconect.com/office-location-projectbathurst-london/) - [Careers](https://www.iconect.com/careers-page/) - [CONTACT US](https://www.iconect.com/contact/) ![xperts header 2-1](https://blog.iconect.com/hs-fs/hubfs/xperts%20header%202-1.jpg?width=1099&name=xperts%20header%202-1.jpg)   # iCONECT Xperts ## Olivia Cain ![](https://blog.iconect.com/hubfs/iconect_3282edit.jpg) Our moderator extraordinaire, Olivia Cain, has worked at iCONECT for 10+years. As the technical trainer and an XERA expert, she loves a challenge and finding ways to make document review easier for users. She believes something new is learned every day, and is always up for all things eDiscovery, a cold beer and a good laugh. ​ If there are any review problems that leave you confounded, get in touch with her at iconectxpertsblog@iconect.com, and look for some ideas in our next blog posts! ### Recent Posts ## [Springtime](https://blog.iconect.com/springtime) *eDiscovery* | posted on April 28,2023 | [Read More](https://blog.iconect.com/springtime) [![Blue eggs nestled in a robin's nest](https://blog.iconect.com/hubfs/Eggs-sm.png)](https://blog.iconect.com/springtime) The weather is a bit more predictable, my winter tires are coming off, and the NHL playoffs have started so I know what time of year it is: it’s SPRING. For me, spring has always meant a new beginning, whether it was my parents opening our backyard... ## [Where's Your Flair](https://blog.iconect.com/wheres-your-flair) *eDiscovery*, *v10* | posted on March 29,2023 | [Read More](https://blog.iconect.com/wheres-your-flair) [![](https://blog.iconect.com/hubfs/Sharing-Ideas.png)](https://blog.iconect.com/wheres-your-flair) Office Space is a funny movie, so if you have a spare 2 hours and need a laugh, it is worth the watch! I think there is a character or two that we can all relate to, and if not, we likely can see some similarities to individuals we have encountered... ## [The Happy Path](https://blog.iconect.com/the-happy-path) | posted on February 14,2023 | [Read More](https://blog.iconect.com/the-happy-path) [![](https://blog.iconect.com/hubfs/pearson.png)](https://blog.iconect.com/the-happy-path) Before I start this post know that I love technology and understand how it has made things easier for most of us most of the time. But I worry that we are barreling towards a world where the only option is “self-serve” and it frightens me a bit,... ## [Cheat Sheets](https://blog.iconect.com/online-learning-0) *eDiscovery* | posted on January 25,2023 | [Read More](https://blog.iconect.com/online-learning-0) [![](https://blog.iconect.com/hubfs/book%20stacj.png)](https://blog.iconect.com/online-learning-0) When I was in high school and college there would always be one class where the teacher would let you bring in a “cheat sheet”. I would spend hours writing it out in the tiniest handwriting, cramming it full of what I thought was going to be on the... ## [Online Learning](https://blog.iconect.com/online-learning) *eDiscovery* | posted on March 03,2022 | [Read More](https://blog.iconect.com/online-learning) [![](https://blog.iconect.com/hubfs/Training%201.jpg)](https://blog.iconect.com/online-learning) I was recently asked by a colleague what I like better: teaching online or in-person, and my thoughts on self-paced learning. Here are my unfiltered thoughts… ## [A Good Referral](https://blog.iconect.com/a-good-referral) | posted on November 18,2021 | [Read More](https://blog.iconect.com/a-good-referral) [![](https://blog.iconect.com/hubfs/5889296_Artboard%201%20copy.png)](https://blog.iconect.com/a-good-referral) I bought a [hot tub](https://share.icloud.com/photos/0BNdrzOGCVnVeSau5T1yl039A) this spring, and I would spend my whole day in it if that were a possibility. Buying it was simple: I did some research, checked a few out, and found what I was looking for. Since then, I needed a concrete patio put in, someone to... ## [Room to grow, change and improve with the acquisition of ayfie](https://blog.iconect.com/room-to-grow-change-and-improve-with-the-acquisition-of-the-ayfie) | posted on November 04,2021 | [Read More](https://blog.iconect.com/room-to-grow-change-and-improve-with-the-acquisition-of-the-ayfie) [![](https://blog.iconect.com/hubfs/blog%20key.jpg)](https://blog.iconect.com/room-to-grow-change-and-improve-with-the-acquisition-of-the-ayfie) I think the debate of whether it is better to rent than to own has been decided. For me I have been a homeowner for most of my adult life, and while it comes with its challenges, everything under the roof is mine and open for improvement. From a new... ## [Introducing Marcus Murphy!](https://blog.iconect.com/introducing-marcus-murphy) | posted on May 13,2021 | [Read More](https://blog.iconect.com/introducing-marcus-murphy) [![](https://blog.iconect.com/hubfs/Marcus%20Murphy.png)](https://blog.iconect.com/introducing-marcus-murphy) I would like to introduce to you our newest Technical Support team member: Marcus Murphy. ## [iCONECT 2020 Feature of the Year Award - WINNER](https://blog.iconect.com/iconect-2020-feature-of-the-year-award-0-0) | posted on December 18,2020 | [Read More](https://blog.iconect.com/iconect-2020-feature-of-the-year-award-0-0) [![](https://blog.iconect.com/hubfs/feature%20award-1.png)](https://blog.iconect.com/iconect-2020-feature-of-the-year-award-0-0) The **iCONECT Feature of the Year** winner is... ## [iCONECT 2020 Feature of the Year Award - Day 3](https://blog.iconect.com/iconect-2020-feature-of-the-year-award-0) | posted on December 16,2020 | [Read More](https://blog.iconect.com/iconect-2020-feature-of-the-year-award-0) [![](https://blog.iconect.com/hubfs/feature%20award-1.png)](https://blog.iconect.com/iconect-2020-feature-of-the-year-award-0) My award show continues with the final 3 nominees for the iCONECT Feature of the Year: Page 1 of 6 - [1](https://blog.iconect.com/author/olivia-cain/page/1) - [2](https://blog.iconect.com/author/olivia-cain/page/2) - [3](https://blog.iconect.com/author/olivia-cain/page/3) - [4](https://blog.iconect.com/author/olivia-cain/page/4) - [5](https://blog.iconect.com/author/olivia-cain/page/5) - [...](https://blog.iconect.com/author/6) - [6](https://blog.iconect.com/author/olivia-cain/page/6) [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.iconect.com%2Fauthor%2Folivia-cain%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.iconect.com%2Fauthor%2Folivia-cain%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.iconect.com%2Fauthor%2Folivia-cain%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.iconect.com%2Fauthor%2Folivia-cain%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=iCONECT%20Xperts%20%7C%20Olivia%20Cain) [![Share on Email](https://static.hubspot.com/final/img/common/icons/social/email-24x24.png)](mailto:?subject=Check%20out%20https%3A%2F%2Fblog.iconect.com%2Fauthor%2Folivia-cain%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20https%3A%2F%2Fblog.iconect.com%2Fauthor%2Folivia-cain%3Futm_medium%3Dsocial%26utm_source%3Demail) [![Return to Blog Homepage](https://no-cache.hubspot.com/cta/default/3023738/01d3bb64-7e9b-475b-9eda-56c30c840704.png)](https://cta-redirect.hubspot.com/cta/redirect/3023738/01d3bb64-7e9b-475b-9eda-56c30c840704) ### Leave A Reply ### Subscribe to our Blog: ###### Filter the Knowledge Library ### Topics - [Legal Technology (27)](https://blog.iconect.com/topic/legal-technology) - [eDiscovery Software (25)](https://blog.iconect.com/topic/ediscovery-software) - [eDiscovery (23)](https://blog.iconect.com/topic/ediscovery) - [eDiscovery best practices (13)](https://blog.iconect.com/topic/ediscovery-best-practices) - [end to end eDiscovery (13)](https://blog.iconect.com/topic/end-to-end-ediscovery) - [The iCONECT team (8)](https://blog.iconect.com/topic/the-iconect-team) - [training (7)](https://blog.iconect.com/topic/training) - [iCONECT partners (6)](https://blog.iconect.com/topic/iconect-partners) - [multi-media review (6)](https://blog.iconect.com/topic/multi-media-review) - [v10 (6)](https://blog.iconect.com/topic/v10) - [Relativity alternative (4)](https://blog.iconect.com/topic/relativity-alternative) - [eDiscovery Certification (4)](https://blog.iconect.com/topic/ediscovery-certification) - [Predictive Review (3)](https://blog.iconect.com/topic/predictive-review) - [education (3)](https://blog.iconect.com/topic/education) - [mid-sized law firms (3)](https://blog.iconect.com/topic/mid-sized-law-firms) - [shortcuts (3)](https://blog.iconect.com/topic/shortcuts) - [video review (3)](https://blog.iconect.com/topic/video-review) - [#JFKDocuments (2)](https://blog.iconect.com/topic/jfkdocuments) - [#JFKFiles (2)](https://blog.iconect.com/topic/jfkfiles) - [#iCONECTnetworX (2)](https://blog.iconect.com/topic/iconectnetworx) - [Data Security (2)](https://blog.iconect.com/topic/data-security) - [Predictive Coding (2)](https://blog.iconect.com/topic/predictive-coding) - [TAR (2)](https://blog.iconect.com/topic/tar) - [Technical Support (2)](https://blog.iconect.com/topic/technical-support) - [audio review (2)](https://blog.iconect.com/topic/audio-review) - [#NetworX (1)](https://blog.iconect.com/topic/networx) - [Insider (1)](https://blog.iconect.com/topic/insider) - [clustering (1)](https://blog.iconect.com/topic/clustering) - [data forensics (1)](https://blog.iconect.com/topic/data-forensics) - [eDiscovery data collection (1)](https://blog.iconect.com/topic/ediscovery-data-collection) - [internal investigation (1)](https://blog.iconect.com/topic/internal-investigation) see all ### All Authors - [Olivia Cain (54)](https://blog.iconect.com/author/olivia-cain) - [Lynn Frances Jae (38)](https://blog.iconect.com/author/lynn-frances-jae) - [iCONECT (1)](https://blog.iconect.com/author/iconect) - [Briana Morris (1)](https://blog.iconect.com/author/briana-morris) ### Complete Archive by Date - [October 2017 (7)](https://blog.iconect.com/archive/2017/10) - [March 2020 (6)](https://blog.iconect.com/archive/2020/03) - [December 2019 (5)](https://blog.iconect.com/archive/2019/12) - [January 2017 (4)](https://blog.iconect.com/archive/2017/01) - [November 2017 (4)](https://blog.iconect.com/archive/2017/11) - [March 2018 (4)](https://blog.iconect.com/archive/2018/03) - [December 2020 (4)](https://blog.iconect.com/archive/2020/12) - [June 2017 (3)](https://blog.iconect.com/archive/2017/06) - [July 2017 (3)](https://blog.iconect.com/archive/2017/07) - [August 2017 (3)](https://blog.iconect.com/archive/2017/08) - [September 2017 (3)](https://blog.iconect.com/archive/2017/09) - [January 2018 (3)](https://blog.iconect.com/archive/2018/01) - [February 2018 (3)](https://blog.iconect.com/archive/2018/02) - [April 2018 (3)](https://blog.iconect.com/archive/2018/04) - [April 2019 (3)](https://blog.iconect.com/archive/2019/04) - [April 2017 (2)](https://blog.iconect.com/archive/2017/04) - [December 2017 (2)](https://blog.iconect.com/archive/2017/12) - [May 2018 (2)](https://blog.iconect.com/archive/2018/05) - [March 2019 (2)](https://blog.iconect.com/archive/2019/03) - [July 2019 (2)](https://blog.iconect.com/archive/2019/07) - [August 2019 (2)](https://blog.iconect.com/archive/2019/08) - [October 2019 (2)](https://blog.iconect.com/archive/2019/10) - [April 2020 (2)](https://blog.iconect.com/archive/2020/04) - [June 2020 (2)](https://blog.iconect.com/archive/2020/06) - [November 2021 (2)](https://blog.iconect.com/archive/2021/11) - [December 2016 (1)](https://blog.iconect.com/archive/2016/12) - [February 2017 (1)](https://blog.iconect.com/archive/2017/02) - [March 2017 (1)](https://blog.iconect.com/archive/2017/03) - [May 2017 (1)](https://blog.iconect.com/archive/2017/05) - [February 2019 (1)](https://blog.iconect.com/archive/2019/02) - [May 2019 (1)](https://blog.iconect.com/archive/2019/05) - [January 2020 (1)](https://blog.iconect.com/archive/2020/01) - [September 2020 (1)](https://blog.iconect.com/archive/2020/09) - [October 2020 (1)](https://blog.iconect.com/archive/2020/10) - [November 2020 (1)](https://blog.iconect.com/archive/2020/11) - [May 2021 (1)](https://blog.iconect.com/archive/2021/05) - [March 2022 (1)](https://blog.iconect.com/archive/2022/03) - [January 2023 (1)](https://blog.iconect.com/archive/2023/01) - [February 2023 (1)](https://blog.iconect.com/archive/2023/02) - [March 2023 (1)](https://blog.iconect.com/archive/2023/03) - [April 2023 (1)](https://blog.iconect.com/archive/2023/04) see all [![logo_footer](https://www.iconect.com/wp-content/uploads/2022/01/grey-logo.png)](https://www.iconect.com/) [![Facebook](https://blog.iconect.com/hs-fs/hubfs/Iconect%20April%202017%20Theme/images/icon_facebook.png?width=22&height=22&name=icon_facebook.png)](https://www.facebook.com/iCONECT) [![Twitter](https://blog.iconect.com/hs-fs/hubfs/Iconect%20April%202017%20Theme/images/icon_twitter.png?width=22&height=22&name=icon_twitter.png)](https://twitter.com/iconect) [![YouTube](https://blog.iconect.com/hs-fs/hubfs/Iconect%20April%202017%20Theme/images/icon_youtube.png?width=22&height=22&name=icon_youtube.png)](https://www.youtube.com/user/iCONECTDevelopment?feature=guide) [![LinkedIn](https://blog.iconect.com/hs-fs/hubfs/Iconect%20April%202017%20Theme/images/icon_linkedin.png?width=22&height=22&name=icon_linkedin.png)](http://www.linkedin.com/company/iconect) [Get a Demo](https://go.iconect.com/demo-iconect-v10)   |   [Upcoming Webinars](https://www.iconect.com/resource-hub/?resource=webinars)   |   [Request Product Licenses](https://resources.iconect.com/) © 1999 - 2023 All Rights Reserved. [iCONECT Development, LLC](http://www.iconect.com/) [Terms of Use](https://www.iconect.com/contact/terms-of-use/)  |  [Privacy Policy](https://www.iconect.com/contact/privacy-policy/)  |  p: (855) 915-8888  |  [Contact Us](https://www.iconect.com/contact/)